Mitten Automotive - Code of Ethics & Guarantee

Confidence Plus® Code of Ethics

As a Confidence Plus Certified Service Center, Mitten Automotive proudly upholds a strong code of ethics to ensure professionalism, quality, and customer satisfaction.

We Pledge To:

• Perform a thorough safety and preventative maintenance inspection, and recommend any needed work with an accompanying estimate.

• Support the needs of every customer professionally, while exercising utmost care for their vehicle and property.

• Employ the highest skilled technicians, trained to use industry-established repair procedures and high-quality parts and supplies.

• Provide clear warranty information on all parts and services, furnish itemized invoices, and address any concerns promptly and fairly.

Confidence Plus® North American Warranty

Coverage Details:

• Duration: 24 months or 24,000 miles**, whichever comes first.

• Scope: Covers both parts and labor on qualifying repairs and services.

• Nationwide Support: Honored at over 35,000 participating service centers across North America

Covered Systems Include:

• Air conditioning, heating, and climate control systems

• Engine cooling systems

• Engine performance and drivability services

• Emission control systems

• Steering and suspension systems

• Wheel bearings, CV joints, and drive shafts

• Fuel systems

• Brake systems

• Starting and charging systems

• Electrical systems

• Hybrid batteries

• Exhaust systems

• Ignition systems

Obtaining Warranty Service:

• Within 25 miles: Return to Mitten Automotive with your original repair invoice.

• Beyond 25 miles: Prior to any warranty repair work, call the Warranty Administrator at 1-877-230-0369. They will direct you to the nearest participating facility.

For more detailed information about the Confidence Plus® North American Warranty, please visit the official warranty page.